Enhancing small-business customers’ digital experience is critical, but banks’ investments should not stop there.
While chaintech is a potential solution to operational problems, firms must conduct suitability studies to confirm the technology fits.
Javier Paz, Senior Analyst
Wealth Management
Banks must assess their e-banking and mobile banking implementations against the PSD2 RTS requirements.
Convergence of OMS and EMS functionality will continue, driven by customer demand and industry competition.
Electronic payment methods accounted for over 80% of total life insurance GDV in 2016.

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