During 2017, multiyear digital transformation will continue, and improving end-user experience will remain a focal point.
Boston, January 5, 2017 – While the speed of change within the commercial banking industry remains somewhat slow, current and planned bank initiatives reflect a desire for evolution. Increasing customer demands, internal pressures to identify new streams of fee-based revenue, and competition from the fintech industry are all key factors driving change, and industry buzzwords will take on more meaning over the coming months as banks develop specific use cases and focused implementations.
This is a 17-page Impact Note. Clients of Aite Group’s Wholesale Banking & Payments service can download this report.