Boston, June 23, 2016 – In 2016, U.S. retail lenders have left behind some of their post-recession worries. Tempered enthusiasm for modernization and deployment of innovative (but proven) credit technologies are generating sensible strategic plans and new initiatives, and relationships with vendors are often true partnerships forged in regulatory firestorms. Can U.S. lenders with an increasingly pragmatic approach to technology guide retail credit back to the forefront of banking profitability?
This research drills down into key challenges and opportunities driving retail credit’s technology investments and strategic plans for 2016 to 2018. It contains analysis from 2016 in-depth Aite Group interviews with senior management at U.S. banks, credit unions, and finance companies as well as data sourced from an Aite Group survey of the top 50 U.S. consumer and commercial lending institutions during Q4 2015 and Q1 2016. It is the second in a two-part series about the U.S. retail credit market—find the first here.
This 22-page Impact Note contains 12 figures and two tables. Clients of Aite Group’s Retail Banking & Payments service can download this report.