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A New Report from Aite Group |
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Boston, MA, May 12, 2008
– A new report from Aite Group, LLC examines the online and mobile banking product development roadmap of large U.S. financial institutions. The report is based on a survey of 23 of the top 80 U.S. financial institutions conducted by
Aite Group in the first quarter of 2008.
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The report reveals that, in the next 24 months, large U.S. financial institutions' electronic banking product development roadmap will be dominated by efforts to introduce fee-based payment
services, step up online marketing efforts and roll out mobile banking. Leading new initiatives will include offering expedited bill payment (65% of respondents), making special, pre-approved offers to online customers (61%),
offering card-based bill payment via online banking (57%) and rolling out mobile banking (57%).
"Beyond fee-based payment services and mobile banking, financial institutions show considerable interest in increasing their online marketing capabilities," says
Gwenn Bézard, research director with Aite Group and co-author of this report. "Stepping up online marketing
capabilities is clearly the next frontier for the online banking decision maker."
This 32-page Impact Report contains 18 figures. Clients of Aite Group's Retail Banking service can download the report by clicking on the icon to the right.
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Related Aite Group Research:
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To purchase this report or
for additional information,
please contact:
Aite Group Sales
Tel: +1.617.338.6050
sales@aitegroup.com |
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