Financial institutions seek more customer-centric strategies, but failing to meet the expectations of all members of corporations' executive boards could reduce competitive advantage and client share. This webinar will address corporate clients' key pain points, which financial institutions must understand, and will equip them with the most effective approaches to fulfilling customer expectations.
Nancy Atkinson is a senior analyst with more than 20 years of experience in wholesale banking. She specializes in straight-through business-to-business (B2B) payments processing issues and the technology supporting them, viewing the industry from a global perspective. Her research includes end-user surveys of large corporations and middle-market companies.
Christine Barry serves as research director for Aite Group's Wholesale Banking practice, focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed global cash management trends and technologies, capturing the valuable small-business customer, corporate mobile banking, the drivers of global core banking system replacement, remote deposit capture, and best practices for community banks and credit unions.