I am very happy with the quality and topics of the research published by the Aite Group as well as the client service provided by you. I look forward to an even more engaging relationship.
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Your group has been very helpful in the past few days preparing and verifying statistics for our upcoming investor calls. Thank you.
Thank you for your work on the recent Sales Leakage in Financial Services report. I found the analysis to be very interesting, and the findings clearly suggest there are a lot of opportunities for financial services firms to improve various aspects of the prospect experience.
Other research firms’ relationships are more formal; everyone is too busy to talk to me.
I just wanted to say again how delighted I am with the outcome of this project—I think it's achieved everything I'd hoped it would, and there are so many ways we can leverage ongoing value from it. Thank you again for being so accommodating and responsive—this has really been the most gratifying analyst engagement I've been involved in.
Thank you so much for the presentation—you really did a wonderful job! ... It was great that you provided Aite Group data with forecasts, information on companies/technologies that may not be on the radar, as well as your insights on the areas covered. I think your presentation is about the best we've had so far.
[We find Aite Group's loyalty and rewards report] extremely informative and revealing.
[Your insight] is exactly what I needed! ... I can always rely on you!
Your analysis and insights provided a better understanding of merchant-funded incentives and where the market is headed. You did an excellent job of explaining the merchant-funded incentive value chain, and your insights on merchant-funded incentive vendors really painted a vivid picture of how incentives are offered and delivered to cardholders.
This is the second time in the last month or so that we have used [your analyst]’s expertise and been very pleased with his expertise and knowledge of the industry.
Thanks so much for your blazing-fast response time!