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April 28, 2020 by Jay Sarzen

Litigation over business insurance claim denial is the proverbial 800-pound gorilla that carriers must address. As of this writing, lawsuits are beginning to proliferate (as Aite Group predicted in COVID-19: Challenges and Opportunities in Financial Services), and most of these lawsuits are centered on the policy limits or exclusions related to business interruption.

April 22, 2020 by Sophie Schmitt

As global investors observe the value of their retirement savings plummeting and as tens of millions face sudden unemployment, how should the retirement industry be supporting its customers through communications and other services, especially for investors who lack ongoing access to a financial advisor? For most of the roughly half of U.S. workers who have a retirement account, the primary source of guidance and information will come from retirement plan providers and self-directed investment firms. As these communications start to make their way to investors through emails and online communications, we have a few preliminary observations to share.

April 21, 2020 by David O'Connell

So Paycheck Protection Program (PPP) round one is over, and what a storm it was. Some things went well, others went badly. These are worth considering somewhat closely. After all, there is at least another US$250 billion coming down the legislative pipeline. We are going to be at this for at least a few more weeks, maybe even a few months, if COVID-19 spikes in late fall, as did the Spanish flu in 1918. 

April 20, 2020 by Susumu Suzuki

アイテ・グループでは、欧米の金融機関やソリューション・ベンダー各社が、コロナウイルス対策として各国が打ち出したロックダウンにどう対応したかを把握するため、緊急アンケート調査を実施した。その結果、26%の企業は在宅勤務初日よりスムーズに業務を開始、62%も数日以内に通常に業務が行えるようになったとの回答を得た。欧米金融機関では、業務のデジタライゼーションやフレキシブルな勤務インフラがそれなりに整備されいたことがうかがえる。
アイテ・グループ・レポート:Under Lockdown: Workplace Agility in Financial Services


■ アンケート調査実施の背景と概要
世界各国の政府が、コロナウイルス対策としてロックダウンを打ち出したことを受け、金融機関やIT企業は、迅速な在宅勤務への切り替えが必要となった。

アイテグループでは、各社の対応状況を把握するため、2020年4月3日から12日にかけて、欧米を中心とした金融機関/金融ソリューション・ベンダー500社を対象に「在宅勤務の準備状況と実施状況」「業務時間」「生産性」「在宅勤務の満足度」「在宅での業務遂行に関する課題」など15項目のオンライン・アンケートを実施、回答が得られた307社の見解を分析したレポートをとりまとめた。


■ アンケートの集計結果
アンケートの主な結果は以下のとおり:

April 15, 2020 by Paul Sinthunont

As an analyst at Aite Group, I frequently speak to business and technology leaders at capital markets firms to understand business strategy, the role that technology plays in that strategy, and the common challenges when striving for success.

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