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Blogs by Samantha K. Chow

April 10, 2019

The insurance industry is finally making waves in the area of digital underwriting. It is refreshing to see some carriers step out of their comfort zones and go beyond just automating basic activities with rules engines and more advanced workflow tools. Most carriers are starting to use additional external third-party data to help support the automation process as well, reducing the operational costs of onboarding a new customer and creating a better customer experience.

February 25, 2019

Have you ever, as a life insurance carrier, agency/agent, brokerage firm/broker, or technology vendor, gone onto Twitter or other social media and searched “life insurance + fraud”? It is amazing how many consumers are out there posting that life insurers have done them wrong or warning other consumers not to purchase a life insurance policy.

The types of tweets that you find on Twitter are a lot like the following:

January 22, 2019

At this time of year, everyone in accounting, investments, and securities departments who have to close out the end of the month, quarter, and year dread the long days and weekend work. It is a time of high stress for these employees—the pressure is so high, and the fear of making or finding a mistake and of not making the year-end numbers has everyone burned out before the New Year even gets started. I know and understand firsthand because I live with one of these people and have several of them who are great friends.

September 19, 2018

To borrow a line from InsureTech Connect’s closing act by Salt-n-Pepa on October 3, 2018, in Las Vegas, it’s time to “Push It,” insurance industry! Of course, I am referring to boundaries, investments, partnerships, and the ability to open your mind. Insurance carriers across the globe are struggling with the need to change—change being a very broad term.

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