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Blogs by Samantha K. Chow

February 25, 2019

Have you ever, as a life insurance carrier, agency/agent, brokerage firm/broker, or technology vendor, gone onto Twitter or other social media and searched “life insurance + fraud”? It is amazing how many consumers are out there posting that life insurers have done them wrong or warning other consumers not to purchase a life insurance policy.

The types of tweets that you find on Twitter are a lot like the following:

January 22, 2019

At this time of year, everyone in accounting, investments, and securities departments who have to close out the end of the month, quarter, and year dread the long days and weekend work. It is a time of high stress for these employees—the pressure is so high, and the fear of making or finding a mistake and of not making the year-end numbers has everyone burned out before the New Year even gets started. I know and understand firsthand because I live with one of these people and have several of them who are great friends.

September 19, 2018

To borrow a line from InsureTech Connect’s closing act by Salt-n-Pepa on October 3, 2018, in Las Vegas, it’s time to “Push It,” insurance industry! Of course, I am referring to boundaries, investments, partnerships, and the ability to open your mind. Insurance carriers across the globe are struggling with the need to change—change being a very broad term.

January 12, 2017

When people ask me what I do, the response I typically get is, “Wow, but life insurance is a pretty boring industry!” While it has always excited me, my friends just don’t get it. So why is this industry so darn exciting to me? This is an industry full of change—especially over the 20 years I have been involved in it. Consumers have changed, getting both older and younger at the same time. The economy has changed, going up and down, and having more impact on some than on others. Needs have changed as we have moved into a more digital and customer-centric era.

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