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April 24, 2019 by Alissa Knight

At this year's RSAC, I sat down in 49 vendor briefings, each of which lasted 30 minutes, from Monday to Friday. So if you think, "Why should I believe Alissa when she tells me about the takeaways from this year's RSA?" Well ... in the memorable words of Bill Engvall, "Here's your sign."

If the show floor at RSAC is in any way indicative of the overall trends we'll see in cybersecurity controls in 2019, then I pretty much nailed it in my Aite Group report Top 10 Trends in Cybersecurity, 2019: User Experience and Machine Learning.

The words I'd use to describe the cybersecurity trends in 2019 and takeaways from this year's RSAC are “automation,” “AI,” “data,” “removing the human,” and “frictionless.”

April 23, 2019 by Jay Sarzen

For the most part, insurance carriers haven’t really viewed the claims process in a positive light, as it is complex (especially with a multiparty property and casualty claim), tedious (lots of data and fact gathering), and filled with suspicion (carriers thinking that policyholders could be trying to defraud them and policyholders thinking that carriers could be trying to pay less than what they are entitled to). Because of these factors, carriers have often viewed the claims process as more of a necessary evil than an opportunity to deliver a better experience to policyholders.

April 23, 2019 by Alissa Knight

Security information and event management, or SIEM—once upon a time referred to as SEM (security event management), SIM (security information management), SIM/SEM, or (insert your preferred acronym here)—is a category of software that surfaced in the late '90s with Intellitactics (1996), netForensics (1999), Arcsight (2000), Q1 Labs (2001), LogRhythm (2003), and Splunk (2003). SIEM solutions would offer hope to security analysts looking to aggregate and correlate all of the log and other event information from different servers and devices on their network in a single place.

April 10, 2019 by Samantha K. Chow

The insurance industry is finally making waves in the area of digital underwriting. It is refreshing to see some carriers step out of their comfort zones and go beyond just automating basic activities with rules engines and more advanced workflow tools. Most carriers are starting to use additional external third-party data to help support the automation process as well, reducing the operational costs of onboarding a new customer and creating a better customer experience. While it seemed to take forever for many carriers to utilize some of the basic third-party data elements, such as Medical Information Bureau or motor vehicle records, or even credit or reinsurance scores, this is finally becoming the norm.

April 10, 2019 by Shirley W. Inscoe

Merchant Risk Council’s (MRC’s) annual Vegas show has concluded; another highly successful trade show is over, but the benefits are ongoing. MRC Vegas 2018 was such a success, it didn’t seem the 2019 show would be able to compare, but it certainly did.

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