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ANALYST VIEWS

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E.g., 2020-03-28
E.g., 2020-03-28
March 25, 2020
The new coronavirus has imminent and profound implications for health plans, benefit providers, health systems, and financial institutions. These constituents require a rapid strategic response as they brace for a landscape that is different from anything forecasts have offered to date. A digital workplace, interoperability, customer-centricity, and fraud prevention are just a few of the factors...
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December 16, 2019
Individual coverage health reimbursement arrangements (ICHRAs) and their sisters, excepted benefit HRAs (EBHRAs) and qualified small employer HRAs (QSHRAs), are ringing in the new year as the new shiny thing in health benefits. The excise tax for high-cost employer-sponsored health plans looms over health plans, and presidential candidates are betting on entirely different health insurance...
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August 12, 2019
As a healthcare analyst, a health plan member, and occasionally a patient, I wear multiple hats. So part out of professional curiosity and part for personal interest, I probed around a number of health plans and their benefits administrators in the industry to see for myself what their member experience was like, beyond their marketing page. What I uncovered fell short of what I was hoping to...
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April 2, 2019
Over the past year, I have been reading article after article that gushes over the advantages of health savings account (HSA) investments. These articles are getting repackaged and reshared with growing frenzy. I worry that there is a serious dose of Kool Aid drinking going on. There is a major disconnect between the layperson’s reality and awareness of HSAs as a long-term investment vehicle and...
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March 20, 2019
The Healthcare Information and Management Systems Society (HIMSS) conference was a huge event that took place in the Orange County Convention Center in Orlando, Florida, with 44,000 participants staying across 90 hotels, visiting 1,200 exhibitors. As a first-timer, I took the seasoned participants’ suggestions for comfortable footwear and laced up my sneakers to traverse the expanse of hallways,...
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March 4, 2019
With one move, CMS declared price transparency as the new black: CMS rang in the new year with a ruling that mandates that hospitals provide patients with a current set of standard charges for all services they offer. This move provides patients with a digitally accessible menu of fees and prices for medical procedures and services. One factor that drove the CMS announcement was upset patients on...
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February 12, 2019
In 2018, hospitals incurred US$42 billion in uncollected debt from patients, an estimated 6% of their revenue. This not only threatens their financial solvency but also signals a dire need for solutions that alleviate the scourge of revenue cycle management and collections. Help is on the way if revenue cycle executives look hard enough, as Aite Group estimates that US$14 billion of these...
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