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ANALYST VIEWS

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E.g., 2020-09-29
E.g., 2020-09-29
August 4, 2020
Someone who only looks at large tech organizations and challenger banks may believe it is simple to launch a digital-first card program. Unfortunately, at least for those managing a legacy card program, it can be more difficult to upgrade an existing program to become digital than it is to launch a new program. Still, legacy card issuers are backed into a corner and have no choice but to innovate...
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April 1, 2020
As COVID-19 fears spread, cardholders may choose to cancel a trip purchased with their credit card. Many airlines, car rental companies, event organizers, and hotels will be understanding, considering the current pandemic. However, cancellation and return policies are not consistent from one company to the next, and some companies may be hesitant to give up that revenue, since it is unclear when...
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