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ANALYST VIEWS

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E.g., 2020-07-10
August 8, 2017
Money isn’t everything, but it certainly helps create choices in life. Yes, investing can be tricky with many options and fine print. Still, the biggest obstacle for the average person is not investing; it is the saving bit. Saving requires discipline and, in some cases, sacrifice. It means spending less than you earn, though you’re surrounded by lots of temptation. Most people don’t bother to...
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Denise Valentine
June 13, 2017
It’s been just a few days since I published my latest report on the digital person-to-person payments landscape in the U.S., and recent announcements in the industry have already made some of the information in the report a little …. well, passé, I guess. This signals the intense competition, continuous innovation, and perceived importance of digital P2P payments as part...
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May 31, 2017
Just a few brief years ago, financial institutions (FIs) weren’t really focused on the customer experience. With the exceptions of making sure ATM downtime was minimized, branches were staffed appropriately, contact center calls were answered within acceptable time frames, and the online banking system worked properly, bankers were just doing business as usual. The world has changed dramatically...
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May 1, 2017
At its Retail (R)Evolution event in April 2017, Pitney Bowes shared research revealing that 94% of global consumers made a domestic online purchase within the last year, nearly half made purchases monthly, and one-quarter made purchases weekly. Pitney Bowes also found that two-thirds of consumers have made a cross-border purchase in the last year. While digital commerce accounts for a relatively...
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April 24, 2017
On April 26th and 27th, Finovate returns to San Jose with FinovateSpring, the flagship two-day showcase of the latest and greatest fintech innovations from leading established companies and bleeding-edge startups. Once again, 61 companies will be demonstrating their newest solutions live on stage in just seven minutes. Networking sessions follow the demos each day, giving the attendees a...
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April 10, 2017
You are forgiven for having bigger headlines to focus on, as these are confusing times. Envisioning 20 to 40 years from now takes a backseat to the day-to-day with so many concerns for the average individual and family. At least half of baby boomers are navigating healthcare costs and lower fixed incomes, Gen Xers are straddling college costs and eldercare, and the millennials starting out are...
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Denise Valentine
March 14, 2017
A recent article in the American Banker asked the question “Is it OK for lending algorithms to favor Ivy League schools?” It begins by saying that much of the energy behind the fintech movement (to become chartered banks) comes from its promise of financial inclusion. Unfortunately, that is really not the goal of the fintech, aka alternative lender, movement—making money is. And what is the...
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Christine Pratt
March 14, 2017
People have engaged in person-to-person (P2P) payments for centuries–beginning with the barter system, through the invention of money and checks, and in the digital age, in which funds can be exchanged electronically via online and mobile applications. The size of the U.S. P2P payments market is driving intense competition between financial institutions (FIs) and alternative P2P...
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March 7, 2017
Swap execution facilities have been meandering along for three years now, most of the nonincumbents dropping by the wayside, volume in the doldrums for over a year, and … boom! By the end of Q4 2016, this market is finally starting to get spicy: On the heels of Brexit becoming very real in the European Union and Trump having a surprise victory, U.S. interest rates unmistakably bottomed late...
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David B. Weiss
March 6, 2017
Despite the outlook on blockchain adoption for financial services starting to move from excitement to criticism, trade facilitation business processes represent a stronghold for blockchain-based programs, as long as basic change management principles hold true. There is a mounting debate about the limits of blockchain in the world of financial services. Financial consortia R3 and Swift declare...
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