Boston, December 3, 2015 – Despite their behemoth market size, U.S. business-to-consumer disbursements are among the last payment segments to fully adopt digital payments. Expensive, inefficient paper checks remain the order of the day, endangering customer loyalty and frustrating millennials. But why does this disbursement method persist? And when will digitization replace pricey paper checks and slow-moving snail mail?
Based on a Q2 2015 Aite Group survey of 1,663 U.S. consumers, this research examines the state and size of the U.S. B2C disbursements market.
This 26-page Impact Report contains 14 figures and six tables. Clients of Aite Group’s Retail Banking & Payments service can download this report.