Boston, November 13, 2018 – Among the many tasks required to service loans across the globe are those related to customer service, accounting, and the perfecting of credit protections. Done poorly, or with inadequate automation, loan servicing is labor-intensive, costly, and error-prone. Conversely, when loan servicing is well-supported by technology, among the outcomes can be scale, better data, improved customer service, an early-warning system for deteriorating credits, and maintenance of a lender’s protections.
This report provides a high-level study of the global market for commercial loan origination systems and the leading vendors within it, and it profiles AFS, Finastra, FIS, Fiserv, Intellect Design Arena Ltd., Jack Henry, Oracle, Sageworks, Shaw Systems, and Wolters Kluwer. It is based on Aite Group’s extensive knowledge of loan servicing operations at financial institutions globally and vendors’ responses to an extensive request for information from Aite Group regarding their commercial loan servicing offerings.
This 29-page Impact Note contains four figures and one table. Clients of Aite Group’s Wholesale Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.