Boston, May 8, 2018 – Banks’ historical practice of focusing on the sophistication of functionality, often at the expense of usability, has left them in a challenging position; their outdated systems and clunky user interfaces are no longer acceptable to U.S. corporate treasurers. Investing in new technology has become table stakes for banks to remain competitive in today’s market, leaving most banks with little choice but to replace their cash management platforms.
This Impact Note reveals banks’ plans to replace their cash management systems in order to close the gaps between what their customers expect and what they are able to deliver, and identifies their selection criteria for cash management platforms. It is based primarily on Aite Group phone interviews with executives and decision-makers from 21 of the top 70 U.S. banks.
This 23-page Impact Note contains 10 figures and two tables. Clients of Aite Group’s Wholesale Banking & Payments service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions ACI Worldwide, Backbase, Bottomline Technologies, Finastra, FIS, Fiserv. iGTB (Intellect), Infosys, and Q2.