Boston, May 9, 2018 – Health benefit account administration vendors play a critical role in the U.S. healthcare ecosystem and sit at the forefront of healthcare’s transformation into a consumer-driven marketplace. Their platforms make it possible for consumers to actively optimize their medical and financial accounts and for employers to manage their programs, a key dynamic that is critical to employers no matter where they sit on the adoption curve.
This report outlines key market trends as well as the requirements of a competitive employee experience. It profiles six vendors (Alegeus, Discovery Benefits, HSA Bank, Optum Bank, PayFlex, and UMB Healthcare Services) and summarizes client satisfaction. It is based on 21 interviews of individuals at U.S. companies (those in the administrative technology and service value chain and their clients) conducted from Q4 2017 to Q1 2018.
This 48-page Impact Report contains 18 figures and 11 tables. Clients of Aite Group’s Health Insurance service can download this report, the corresponding charts, and the Executive Impact Deck.
This report mentions Acxiom, Aetna ,Alegeus, Apple, BenefitWallet, bswift, ConnectYourCare, Discovery Benefits, Equifax, Experian, Fidelity, FSAStore, Google, HealthEquity, HSA Bank, LexisNexis Risk Solutions, MyMedicalShopper, Optum, Optum Bank, OrchestraRx, PayFlex, Pillpack, RSA Security, Samsung, SelectAccount, Sightbox, TransUnion, UMB Bank, UMB Healthcare Services, UnitedHealthcare, WageWorks, Webster Bank, WEX Health, and ZendyHealth.