Boston, July 30, 2014 – Consumer online banking and the technologies that support it continue to be a high area of focus for financial institutions, given increased mobile adoption and usage as well as a continued bank spotlight on the seamless digital customer experience and solution usability. Financial institutions must take advantage of evolving vendor technology to provide a true online solution that meets their connected consumers' demands. But what do consumers really need, and how will banks source these solutions?
Based on the results of an in-depth 2014 Aite Group RFI process, this piece discusses the ways in which online banking technology is evolving to address new market needs—examining existing opportunities and changes to the competitive landscape—and profiles seven solutions across four vendors: ACI Worldwide, Alkami Technology Inc., D3 Banking, and Digital Insight, an NCR Company. It is the second report in Aite Group's series on the consumer online banking vendor landscape—find the first here.
This 44-page Impact Report contains 15 figures and eight tables. Clients of Aite Group's Retail Banking & Payments service can download this report.