Greg Donaldson

Greg Donaldson

Senior Analyst

Areas of Expertise: Auto and Home, Blockchain/DLT, Claims, Cloud, Commercial Insurance, Core Systems, Data and Analytics, Digital Transformation, Insurance Fraud, Insurtech, Internet of Things, Machine Learning and AI, Policy Administration Systems, Risk Management, Telematics

Greg Donaldson is a senior analyst with Aite Group’s P&C Insurance practice. He has over 25 years’ experience in the P&C and life insurance industry, working with property claims, injury claims, underwriting, sales, training, and analytics.

Prior to joining Aite Group, Mr. Donaldson spent over 25 years working with State Farm Insurance in a variety of roles. Most recently, he was the lead analyst on a team that provided deep and detailed analysis on all aspects of business performance in order to support the development and delivery of market area and enterprise business strategy. Mr. Donaldson was the lead planning analyst for sales and pricing operations for the Southeastern market and acted as a subject-matter expert for the enterprise. Prior to working with analytics, he managed an underwriting team, helping drive the development and implementation of new underwriting structures to streamline the overall process.

Since coming to Aite Group, Greg has focused on the relationship between technology and the P&C insurance industry, initially examining topics that include the role of telematics in the commercial insurance market and the impact of blockchain methods within the insurance industry.

Greg has a Bachelor of Science in Business Administration degree in Economics from the University of Central Florida and a Chartered Life Underwriter designation. He enjoys traveling with his wife and recently has been certified to scuba dive.


Thursday, September 24, 2020 | 11 a.m. ET
The insurance industry’s transition to a digital claims process has accelerated, and it’s time to jump on board or get left behind. Customers expect a more streamlined process, and carriers must answer the call to build customer trust and control expenses. Touchless claims also provide an extra...
Thursday, May 21, 2020 | 8:30 a.m. ET
Through this time of rapid change and extreme uncertainty, the claims community across Europe faces the monumental task of redefining priorities and strategies for the years to come. How are insurers going to meet customer needs and continue to operate in this new world? Join Generali global...

Analyst Views

April 9, 2020
In a matter of weeks, the COVID-19 pandemic has triggered a massive mobility shift that has forced many auto insurers to reevaluate policy pricing and exposure, leading to premium refunds, discounts, and payment deferrals. While these actions by Allstate, American Family, GEICO, Liberty Mutual, Farmers, and others are to be lauded given the circumstances, this is expensive for the carrier and...
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April 1, 2020
The current situation with COVID-19 is unprecedented, and the impact it is having on our economy and our way of life is greater than most could have imagined a few weeks ago. Every industry worldwide is hit by these events, and the time to come together and act is now. The initial wave of affected businesses includes many small businesses that cannot afford to be closed for long and will be...
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