Michael Trilli

Michael Trilli

Research Director

Areas of Expertise: B2B Payments, Bill Payment and Bill Presentment (EBPP), Card Products (Credit, Debit, and Prepaid), Consumer Payments, Consumer-Directed Healthcare, Data and Analytics, Digital Wallets, Employer Benefits, Financial Wellness, Healthcare Banking, Healthcare Payments, Individual and Group Health Insurance, Insurance Fraud, Insurtech, Internet of Things, Practice Management, Real-Time Payments

Michael Trilli is the research director for Aite Group's Insurance practice (encompassing P&C Insurance, Life Insurance, and Healthcare Insurance). He specializes in commercial and consumer healthcare payment innovation spanning providers, payers, and the employer benefits industries. He brings to Aite Group 15 years of experience in product management, strategic partnerships, market research, and business strategy in the financial services and payments industries.

Prior to joining Aite Group, Mr. Trilli was a director of product development and information management at American Express. In this capacity, he led the payment software development strategy and consulted with stakeholders to deliver data and analysis, supporting wide-ranging global initiatives. Prior to that, he was a director of product management at TSYS Acquiring Solutions and focused on emerging markets, including healthcare, mobile, and fraud solutions. Mr. Trilli held various roles at American Express across consumer marketing, corporate card and fraud operations, business travel, and fraud risk management prior to TSYS.

Mr. Trilli received his B.S. in Industrial Engineering from Purdue University and holds an M.B.A. from Arizona State University. He is a certified Six Sigma Green Belt.


Tuesday, September 29, 2020 | 2 p.m. ET
In every industry, digital technologies have changed the way consumers connect and engage with businesses. The insurance industry is no exception. The rise of self-service and “always on” culture has changed everything, with companies like Amazon and Uber leading the charge. As a result, today’s...
Friday, April 3, 2020 | 10 a.m. ET
Clients, please be sure to login to view the full on-demand recording of the webinar. If you’re not a client and you’re interested in viewing the on-demand recording of the webinar, please click here. As governments around the world attempt to defend against COVID-19,...

How can we help?

If you have a question specific to your industry, talk with an Aite Group analyst.  Call us today to learn about the benefits of becoming a client.

Talk to an Analyst

Receive email updates relevant to you.  Subscribe to entire practices or to selected topics within

Get Email Updates