“Chat,” the first form of real-time electronic textual communication, came to capital markets in the late 1990s. But over the past two years, we’ve been in the midst of a chat war between incumbent and new communications platforms. It’s also not the only chat war going on—many in the front office consider both their compliance staff and the regulators to have opened a war on front-office chat usage. Compliance and the regulators might agree, based on the chat communications they’ve uncovered. But can proper compliance monitoring, controls, and governance restore and maintain chat’s legitimacy in capital markets?
Tune in to senior analyst David B. Weiss's mini-webcast as he discusses his latest report: Chat Wars, Part One: Unstructured Financial Messaging. This five-minute clip will provide you with a brief overview on chat in financial services, and chat’s past, present, and future in capital markets, as well as its place in the standard trading evolution of most financial products.
For a more in-depth analysis, the full report is available for purchase. Please contact us at firstname.lastname@example.org to learn more.