Thursday, June 25, 2020 | 2 p.m. ET

Covid-19 has Changed Consumer and SME Behavior Forever. How Banks can Maintain Relevance by Deepening Digital

It takes an average of 66 Days, to develop new behavior patterns. With Covid-19 driven lockdown nearing that figure, Consumers and SME, have been heavily relying on using their bank's current digital capabilities for all lending and financial needs.

We can safely assume that consumers will be looking for the best digital options even as we come out of this phase.

To stay relevant banks will need to measure their Digital Lending Capabilities against critical questions.

Register today and join Oracle Financial Services senior director of global consulting Susan Harden, Aite Group senior analyst Leslie Parrish, and Keybank senior vice president Stephanie Gillespie for a live webinar where they will provide advice and solutions on:

  • Moving beyond online application forms, how to go deeper into the process and policies than ever before to "truly" digitize.
  • Approaches for better use technology: digitizing documents upload, generation, and acceptance, notification, video chat, electronic signatures
  • Using data and machine learning in driving efficiencies in these processes
  • Preparing for next disruptive event and still operating at peak volume


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