Webinar

Thursday, May 14, 2020 | 8:30 a.m. ET

Digital Intelligence: Optimising Customer Engagement and Mitigating Fraud Risk

Join Transunion, Aite Group research director Julie Conroy,  and an expert lineup of speakers for a live webinar to explore the changing nature of fraud in the banking space. They'll examine consumer adoption of digital platforms and the evolution of the types of checks banks need to perform during onboarding and throughout the customer lifecycle.

Growing consumer usage of online and mobile channels, and requirements to further digitize banking services, means it’s vital to be able to provide for both new and existing customers via digital platforms.

At the same time, we’re witnessing an ever-changing and increasingly sophisticated threat landscape. Fraudsters are relentlessly and innovatively looking to exploit the controls and processes in place.

Our panelists will discuss the role of digital intelligence with identity to optimize the opportunities and de-risk the threats presented by digital banking services. Putting forward ideas on how these components can deliver customer checks that balance the delivery of fast, effective checks, whilst ensuring operational efficiencies and fraud are kept in check, to deliver a ‘friction-right’ customer experience.

 

Speakers:

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