Tuesday June 30, 2020 | 12 p.m. ET

How Two Major Banks Are Using Seamless Authentication Experiences to Win Customer Loyalty

Navigating today’s fraud and authentication landscape isn’t easy. Fraud threats are ever changing, budgets are tightening and regulation looms. All set against a backdrop of customers craving hyper-personalized experiences. But, as two major banks realized, there is a clear path through. The answer - it’s down to greater control.

With complex systems, costly authentication processes and little oversight of policies and where they are used, it’s hard to make the right decisions. But, with greater visibility and control over your intelligence feeds, journey mapping and orchestration, you too can build personalized authentication experiences that instill trust in your customers and stop the bad guys. 

Using examples from two major banks as a backdrop, Aite Group senior analyst Joe Krull and Callsign Head of US Market Development Hal Granoff will help you navigate these challenges, showing how you can offer your customers simple and secure online experiences. 

By joining this webinar you’ll learn:

  • How two major banks are improving their customer experiences
  • How your cybersecurity, fraud, and digital transformation teams can collaborate to reach common goals
  • How you can reduce costs with greater oversight of policies, customer journeys and orchestration
  • Why you should consider behavioral authentication solutions over behavioral fraud detection. 
  • How to reduce IT dependencies with multi-tenant access and management


Guest Speakers:

Hal Granoff

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