Corporate and business bank customers are more demanding than ever before. Their expectations for a superior customer experience and consolidated actionable information are driving critical bank initiatives such as investment in corporate portals and payments hubs, improved on-boarding, and developing new API use cases. These expectations are also leaving banks little choice but to quickly replace their digital cash management offerings or risk falling behind their competitors. Join Aite Group Research Director Christine Barry, Aite Group Senior Analyst Erika Baumann, and Head of Digital for Transaction Banking at iGTB, Herber De Ruijter, as they discuss the evolving U.S. cash management industry and share insights into the consolidated vendor landscape and growing willingness of banks to consider non-U.S. vendors and less traditional partners.
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Christine Barry serves as research director for Aite Group's Wholesale Banking practice, focusing on the strategies and technology implementations of global banks of all sizes. Her recent research has addressed global cash management trends and technologies, capturing the valuable small-business customer, corporate mobile banking, the drivers of global core banking system replacement, remote deposit capture, and best practices for community banks and credit unions.
Erika Baumann serves as a senior research analyst for Aite Group’s Wholesale Banking & Payments practice, focusing on payables and receivables technology and solutions. She has over 10 years of experience in the wholesale banking space, bringing expertise from both banking and fintech vendor positions. She has worked extensively with both U.S. and international banks, vendors, and the clients of each to identify market opportunities and implement technology solutions.